Early diagnosis, explanation of risk important for cataract surgery satisfaction

WASHINGTON — Eric D. Donnenfeld, MD, FACS, shared his five sources of patient dissatisfaction following cataract surgery.
“We all have unhappy patients. That’s just part of what we do as ophthalmologists,” Donnenfeld said during Refractive Day at the American Society of Cataract and Refractive Surgery meeting. “So, what you need to do is have a strategy, and my strategy is that all of my patients have the preoperative testing done before I see them so that I know what is wrong with them before I walk in.”
The first two of his five “Cs,” or causes

WASHINGTON — Eric D. Donnenfeld, MD, FACS, shared his five sources of patient dissatisfaction following cataract surgery.
“We all have unhappy patients. That’s just part of what we do as ophthalmologists,” Donnenfeld said during Refractive Day at the American Society of Cataract and Refractive Surgery meeting. “So, what you need to do is have a strategy, and my strategy is that all of my patients have the preoperative testing done before I see them so that I know what is wrong with them before I walk in.”
The first two of his five “Cs,” or causes