Health systems aren’t ready for a shift to patient-centered care, finds survey of CEOs

For U.S. health systems emerging from the pandemic, the promise of patient-centered care is within reach, according to the 2022 Health Systems' Climate Study. The study finds that health systems are shifting from the system-centered mindset—which left many unprepared to meet patient needs during the pandemic—to a patient-focused approach that will enable them to improve care quality and the patient experience while lowering costs.
For U.S. health systems emerging from the pandemic, the promise of patient-centered care is within reach, according to the 2022 Health Systems’ Climate Study. The study finds that health systems are shifting from the system-centered mindset—which left many unprepared to meet patient needs during the pandemic—to a patient-focused approach that will enable them to improve care quality and the patient experience while lowering costs.