Opinion: Covid-19 and telehealth: Holding on to the gains of remote care

The big question for telehealth: "Will the pendulum swing back to how things used to be, or has the pandemic opened the door to new ways of delivering care?"

In January 2020, telehealth companies were proceeding with a long, slow slog toward sustainability. Four months later, Covid-19 had changed the world and Americans’ reliance on digital medicine.

Almost overnight, the specialty I’ve worked in for nearly a decade took center stage, going from a growing niche business to one with skyrocketing utilization rates. The pandemic also altered the geography of care, shifting it from doctors’ offices and hospital clinics to individuals’ homes.

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